Support
Feedback & Concerns
A dedicated channel for global users to share service feedback, raise a concern, or request follow-up from the ROECNY team.
How to submit
- Describe your feedback or concern clearly.
- Include your name, company, and preferred contact email.
- Share any relevant product, account, or transaction references.
Contact channels
Email: cs@roecny.com
Phone: (+1) 631 382 0555
Address: 99 Wall Street #2099, New York NY 10005
Response time: within 2 business days.